Privacy Policies

Review the MNB Privacy Statement.


Online Privacy Statement

Moody National Bank has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses how we gather information, why we gather it and what we do with it for this website: www.moodybank.com.

Why Are We Collecting Your Information?

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to gather broad demographic information. If you use Moody Online, our software requires that your browser accept cookies.

A 'cookie' is a small piece of information that our web server stores on your web browser. This is useful for having your browser remember some specific information that the web server can later retrieve. For example, we set a cookie on your browser to verify your identity when you sign on to Moody Online. Our cookies are deleted when you quit your browser. Cookies cannot be used to obtain data from your hard drive, get your email address or steal sensitive or personal information about you. The only way that any private information could be part of your cookie file would be if you personally gave that information to us. Also, each cookie can only be read by the server that sent it, so strange servers cannot view or steal the information in a cookie that you have previously accepted. Computer viruses are not passed through the setting or use of cookies.

If you complete the Feedback section of this website, under Contact Us, you can give us feedback about the website, bank products, branch locations, bank services, and staff. Your contact information, like your name, address and email address, will be used to contact you when necessary.

This site contains links to other sites.

www.moodybank.com is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When you process Bill Payments using Moody Online, these payments are encrypted. The server that hosts our web site is in a secure environment. Our employees are required, by bank policies to keep all customer information confidential.

Children's Guidelines

Moody National Bank does

1. NOT collect online contact information from children. If a child completes the Feedback section of this website without prior parental consent, online information will only be used to respond directly to the child's request or comment and will not be used for other purposes without prior parental consent.

2. NOT distribute to third parties any personally identifiable information without prior parental consent.

3. NOT give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent.

4. NOT entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our services.

1. You can send email to info@moodybank.com.*

*Do not send information you consider confidential via email as it will not be transmitted through a secure line. Instead, please speak to Customer Service or visit your local branch.

2. You can send mail to the following postal address:

Customer Service

Moody National Bank

2302 Post Office Street

Galveston, TX 77550


3. You can call the Customer Service Department at 409-765-5561.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.

1. You can send email to info@moodybank.com.*

*Do not send information you consider confidential via email as it will not be transmitted through a secure line. Instead, please speak to Customer Service or visit your local branch.

2. You can send mail to the following postal address:

Customer Service Department

Moody National Bank

2302 Post Office Street

Galveston, TX 77550


3. You can call the Customer Service Department at 409-765-5561.

Contacting the Web Site

1. You can send email to info@moodybank.com.*

*Do not send information you consider confidential via email as it will not be transmitted through a secure line. Instead, please speak to Customer Service or visit your local branch.

2. You can send mail to the following postal address:

Customer Service Department

Moody National Bank

2302 Post Office Street

Galveston, TX 77550


3. You can call the Customer Service Department at 409-765-5561.