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Customer Service Center

At Moody National Bank we love to hear from our customers. If you have questions, concerns, or suggestions, please fill out this secure form and one of our service representatives will get back to you very soon. Thanks for banking with us!

Customer Service 

Hours: Mon-Friday: 8:00 am-5:00 pm 

Main: 409-765-5561 or 281-998-3337
Lake Jackson: 979-297-4405
Austin: 512-832-0388
Toll free: 1-855-259-8075 

To find or contact one of our banking centers directly, visit our Locations & Hours page

24-Hour Telephone Banking

Call: 833-571-5854

  • Check Account Balances
  • Transfer funds from one internal account to another
  • Make Loan Payments
  • Confirm deposits, withdrawals, and cleared checks
  • Confirm ATM and Debit card purchases
  • Reconcile accounts
  • Access transactions

Lost or Stolen Cards

Call us immediately at 1-866-546-8273 to report your missing or stolen Master Card®.
Call us immediately at 1-800-367-7576 if your Moody National Bank credit card is lost or stolen.

Reorder Checks

You can reorder personal checks online .

Routing Number

The routing number of Moody National Bank is 113100091.

Night deposit

Drop off your after-hours deposits in our safe night drops, located at all our branches. Deposits will be credit the morning of the next business day.

Safe deposit boxes ¹ 

Moody National Bank offers safe deposit boxes, in a variety of sizes, at the majority of our branch locations. Your valuable papers, jewelry, heirlooms, and other important items are secured in our vaults, and accessible to you during business hours.

Direct deposit of payroll

Moody National Bank can make arrangements for your payroll checks to be directly deposited into your checking or savings account. Direct deposit of payroll is a safe and secure way of ensuring that your salary will be available in your account on payday rather than waiting several days for a check to clear. Ask about this convenient service at any of our branches.

Automatic payments and deposits

Similar to direct deposit of payroll, this service can include direct/automatic deposits of Social Security, retirement/pension and similar payments into one of your Moody National Bank accounts. You can also set up automatic payments to be taken out of your checking or savings account for a fixed amount to pay for a loan or to transfer funds to another checking or savings account.

  • Teller Services
  • Money orders
  • Gift & Travel Cards
  • Notary service
  • Coin counting machine (Main Branch only)

¹ Safe deposit boxes are not insured by the FDIC.