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Report a Lost or Stolen Card

 

Losing your debit or credit card doesn’t have to be a stressful experience. Security is important to us, and we’ll help you take action quickly.

 

For a lost debit card, call us immediately at 866.546.8273 or download our mobile app to lock your card with the touch of a button.

 

For a lost or stolen Moody Bank credit card, call us immediately at 800.367.7576.

 

Account Access

When you’re on the go, it’s important to have a bank that can keep up. Moody Bank offers several quick, convenient, secure ways to access your account – so you can stay on top of your finances from just about anywhere.

 

Online Banking & Bill Pay

From the comfort of your home, office or wherever you are, enjoy easy-to-use services including balance checks, fund transfers and more.

  • Fast, free and easy to use
  • Secure login
  • 24/7 access
  • Check balances
  • Transfer money between accounts
  • Stop payments
  • Get up-to-date account and loan information

ENROLL

 

FAQs

Mobile Banking

The anytime, anywhere bank that you can keep in your pocket. Our most frequently used services are at your fingertips 24/7.

  • Secure login, option for face and touch ID 
  • Check account balances
  • Review recent activity
  • Link all your accounts from any bank, all in one place with Financial Snapshot
  • Transfer money between accounts
  • Get directions to banking centers and ATMs
  • Free app available for download from iTunes store or Google Play 

Download from Google Play Download on the App Store         

Mobile Check Deposit

Now, depositing a check is as easy as taking a picture. Skip the trip to a branch or ATM, and
add funds to your account in a few easy steps.

  • Free for personal checking and savings accounts
  • No waiting period (new mobile deposit users may be subject to a funds hold)
  • Per Item: Limit of 10 per month
  • Per day limit: $3,500
  • Per month limit: $7,000
  • Cutoff for same day check deposit: 4:00 PM
  • Quick and easy to sign-up on the mobile app!

 

E-Statements

Receive your monthly account statement electronically, minimizing paper clutter and maximizing efficiency.

  • Free service
  • Faster and safer than paper statements
  • Reduce chance of identity theft
  • Access past statements
  • Download to Quicken or Excel for easy bookkeeping
  • Print with just one click
  • Simply click on your account, select “documents” and then “Documents and Settings” to select which documents or notices you would like to begin receiving electronically.

Telephone Banking

Enjoy all of your everyday banking services, just a phone call away.

  • Check account balances
  • Transfer funds between internal accounts
  • Make loan payments
  • Confirm deposits, withdrawals and check status
  • Confirm ATM and Debit card purchases
  • Reconcile accounts
  • Access transactions
  • Call us at 833-571-5854

Enroll in MyCardRules

 

What is MyCardRules?

MyCardRules is a card management function that can be enabled through your online banking or mobile app. This feature allows you to set card controls, add restrictions and receive transaction alerts.

 

What are the benefits of MyCardRules?

MyCardRules allows you to decide when, where and who uses your cards. You can manage your spending either from our mobile app or online banking - turn your cards on or off, set spending limits and get alerts. Additionally, knowing that you've set rules, restrictions and alerts that meet your specific spending preferences adds another layer of fraud detection and prevention - and gives you peace of mind. 

 

How does MyCardRules let me manage my cards?

Through the Moody Bank mobile app or online banking, you can set a wide range of controls on your card. Features include:

  • Turn your card on/off
  • Set transaction spending limits based on dollar amount, transaction type or merchant type 
  • Receive instant alerts on certain types of transactions, sent straight to your smartphone
  • Set parental controls and monitoring

Set-up Instructions

 

Customer Service 

 

At Moody National Bank we love to hear from our customers. If you have questions, concerns or suggestions, please reach out! 

 

Customer Service 

Hours: Monday-Friday: 8:00 am-5:00 pm  

Toll free: 1-855-259-8075 

 

Reorder Checks

You can reorder personal checks online.

 

Routing Number

The routing number of Moody National Bank is 113100091.

 

Night deposit

Drop off your after-hours transactions in our safe night drops, located at all our banking centers. Deposits and payments will be posted to your account the morning of the next business day.

 

Safe deposit boxes ¹ 

Moody National Bank offers safe deposit boxes, in a variety of sizes, at the majority of our branch locations. Your valuable papers, jewelry, heirlooms and other important items are secured in our vaults, and accessible to you during business hours.

 

Debit MasterCard® Benefits

BETTER PROTECTION

 

MasterCard ID Theft Protection™

Provides you with expert assistance 24/7 should you become the victim of Identity Theft. To bring you this benefit, MasterCard has partnered with CSID®, an industry leader in identity protection and fraud detection. To learn more or to register for early detection services with MasterCard ID Theft Alerts™, visit mastercard.us/idtheftprotection.

 

MasterCard Global Service™

Provides around-the-clock customer service for all of your debit card related questions. Zero Liability Protection Protects you against unauthorized purchases on your card should your card be lost or stolen.

 

 

GREAT SHOPPING BENEFITS

 

Extended Warranty

Doubles the time period and duplicates the coverage of the original manufacturer’s or U.S. store brand warranty for a maximum of one year.

 

Price Protection

If you find a lower price within 60 days of purchase, Price Protection guarantees you the best price on products purchased with an eligible card by refunding the difference.

 

Satisfaction Guarantee

Provides up to $250 per product, if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.

Visit mastercard.us to find out about Priceless® Cities and other exclusive MasterCard offers.

¹ Safe deposit boxes are not insured by the FDIC.

 

 

Financial Calculators and Tools

For any of life's financial decisions - big or small - we're here to help you get prepared, stay within your budget, and reach your goals. Utilize our quick calculators to take the guesswork out of some of our most common services.
 

MORTGAGE LOAN CALCULATOR

 

SIMPLE LOAN CALCULATOR

 

CERTIFICATE OF DEPOSIT CALCULATOR

 

REFINANCE AUTO LOAN CALCULATOR

 

AUTO LOAN CALCULATOR

 

 

Moody Bank Cares

For over 100 years, community has been at the heart of everything we do. We're actively involved in the communities we serve - because whatever matters to you, matters to us, too.

Charitable Donation

We believe that we have responsibility to support the organizations that support our community, plain and simple. Some of our past efforts have focused on economic empowerment, affordable housing, the arts, health and social services. 

 

To apply for a charitable donation, please complete an online request.

Request a Charitable Donation

 

Fundraising Event Sponsorship

There are many causes that are near and dear to our hearts. That's why if you look around the community, you'll see us actively involved in sponsoring charity luncheons, galas and golf tournaments throughout Galveston, Houston and Central Texas regions.

 

To apply for an event sponsorship, please complete an online request. 

Apply for an Event Sponsorship 

 

United Way of Galveston

Each year, we look forward to the United Way of Galveston Employee Giving Campaign. Since 2006, our employees have raised nearly $700,000 for local nonprofit agencies, right here in Galveston. In 2017, we were even awarded the Eclipse Award for demonstrating resilience throughout Hurricane Harvey, raising a record number of dollars for the corporate giving campaign. We couldn't be prouder to say that our employees live our community values, and we'll continue our deep commitment to the places we work and live. 

 

 

 

Moody Bank Heroes

Here at Moody Bank, we're dedicated to spotlight our local, everyday heroes. So if you know someone who is doing extraordinary things in the community, a student who excels both in and out of the classroom, or anyone who you believe is working to make our community stronger, we want to hear about them.

 

Submit your nomination for the Moody Cares Community Heroes Awards between February 1st and March 1st each year. It's our way of saying thank you for making our communities shine brighter.

 

Moody Bank Outstanding Volunteer- MNB Employees Only

Moody Bank Community Hero

Moody Bank Community Impact Organization

Moody Bank Outstanding Student

Moody Bank Outstanding Community Partner

Moody Bank Outstanding Teacher

 

 

 

Nominate a Moody Hero